We ensure that your personal data is protected. Your data will therefore never be communicated for commercial purposes , we undertake to permanently delete all information about you if you express the wish.
For any questions please send us an email: firstname.lastname@example.org
By this statement, you agree that 2012lab'o, collects, processes and uses the personal information referred to below for the purposes indicated in the following notices. You have the possibility to revoke this agreement at any time, with immediate effect but not retroactively.
Any processing of personal information communicated on the site 2012labo.fr or otherwise collected, is carried out under the responsibility of 2012lab'o.
Customer information collected on the site 2012labo.fr.
The customer information we collect helps us to personalize and continually improve your visits for your purchases sur2012labo.fr. We use this information to: process your orders, deliver products and services, process payment and communicate with you about your orders, products, services and promotional offers ; keep and update our files of your accounts with us; provide you with editorial content and recommend products and services that may be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuse on our website and enable third parties to provide technical, logistical or other functions on our behalf. Some information is nevertheless mandatory for 2012lab'o to offer you its services. If necessary, we will indicate the fields identified as mandatory by an *.
Below are the types of information we collect:
We collect and store all information that you provide to us via our website or by telephone. You may decide not to provide us with certain information, but this choice may nevertheless deprive you of many of the services and features we offer you. We use the information you provide to us for the purposes of, among other things, responding to your requests, personalizing your future purchases, improving our sections and communicating with you.
1. Information Collected Automatically
Each time you come into contact with us, we receive and record certain types of information. Like many other merchant sites, we use 'cookies'. Thus, as soon as you access the 2012labo.fr website , your browser provides us with certain essential information.
2. Email Information
To optimize the interest of our e-mails, we frequently receive a confirmation of e-mails from the 2012labo website .fr that you have opened in your e-mail editor, if your personal computer allows it. If you do not wish to receive any email from us, simply notify it in your account.
Cookies & 2012labo.fr (fr, etc.)
2012labo.fr does it share the information it receives?
Information about our customers is an important part of our business; it is not our job to trade in it.
We share this information with third parties only in the following cases:
We use the services of other independent companies or persons to provide certain services on our behalf. Here are some examples:
- Order processing
- Shipping of products
- Sending postal or e-mail
- Marketing services
- Credit card payment processing and customer service.
These service providers have access to the personal information necessary for the performance of their services and are not authorized to use it for other purposes. In addition, they are required to process this information in accordance with this policy and in application of French laws on personal information.
Transfer of businesses or activities
As part of the development of our activities, we and/or other companies controlled by 2012lab'o may sell or acquire all or part of companies, subsidiaries, or business segments such as boutiques. In connection with such transactions, customer information is generally part of the transferred goods, it being specified that the commitments of the then applicable information protection policy remain (unless, of course, otherwise agreed by the customer). Moreover, in the unlikely event that 2012lab'o or one of its substantial parts are acquired, the customer information would of course also be transmitted to the purchaser.
2012labo.fr protection and third parties
We disclose the content of customer accounts and any other personal information when we are legally obliged to do so or if such disclosure is necessary to execute and enforce our Terms and Conditions of Sale or any other agreement, or to protect the rights of 2012labo.fr or third parties. This includes, in particular, the possibility of exchanging information with other companies or organisations for the purposes of fraud protection and credit risk reduction. Of course, this does not authorize the sale, rental, sharing or any other disclosure of personal information that identifies customers for commercial purposes that are contrary to the commitments set out in this policy.
With your consent
In all other cases, you would be notified if your information was passed on to a third party and you would have the opportunity to give your consent.
If we transfer personal information to countries outside the European Economic Area (E.E.E.) for the purpose of sharing that information as described above, we will ensure that such information is transferred in accordance with this policy and in accordance with applicable personal data laws.
Your personal information is protected
We work to protect your personal information during transfers and use Secure Sockets Layer Software (SSL) that encrypts the information you enter before it is sent to us. When confirming an order, we only reveal the last five digits of your credit card. We of course transmit the entire number to the credit card payment service (payplug for the time being) during the processing of the order. We maintain physical, electronic security measures and procedures in connection with the collection, retention and disclosure of customers' personal information. Our security procedures may require us to ask you for proof of your identity before we can provide you with your personal information. It is important to protect yourself from unauthorized access to your password and computer. If you share a computer, you must log off after each use.
Information you have access to
2012labo.fr gives you access to a wide range of information about your account and interactions with 2012labo.fr for the sole purpose of reviewing and, in some cases, updating that information.
WHAT CHOICES ARE OFFERED TO ME?
As we explain above, you always have the option of not communicating any information, even if some information is necessary to make purchases or to use 2012labo services .fr such as the management of your account, your profiles or the history of your orders. In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have a right of access, modification, rectification and deletion of information concerning you. You can exercise these rights on the pages listed in the "Edit my account information" section If you update any information, we usually keep a copy of your initial information on file. If you do not wish to receive emails or other correspondence from us, simply notify you in Your account. The Help section of the toolbar of most browsers tells you how to refuse new "cookies" or get a message that notifies you of their receipt or how to disable all "cookies". You can also choose to disable or delete similar data used by software ancillary to your browser, by changing the settings of such software or by following the deactivation procedures detailed on the website of the publisher of such software. However, because "cookies" allow you to benefit from certain essential functions of the 2012labo.fr website; we advise you to leave them active. For example, if you choose to refuse all our cookies, you will not be able to add products to your shopping cart, or carry out checks, or use all 2012labo products and services .fr that require the opening of an account
If you have any questions about the protection of information by 2012labo.fr, please send us a detailed message and we will try to find a solution.
Our business is constantly evolving and this information protection policy is also changing. We may send you regular reminders about the applicable policy, but we encourage you to check our website regularly for the latest changes. Unless otherwise stated, our information protection policy and applicable legal requirements apply to the use of all information we have collected or collect.
EXAMPLES OF INFORMATION COLLECTED
1. Information you provide to us
You provide us with information when: you make a purchase or research, you take part in a contest or questionnaire or contact our Customer Service. This is the case, for example, when you search for a product, place an order or when you complete "Your account" (you may also have several accounts if you have registered by giving different e-mail addresses) or when you contact us by phone, e-mail, or by any other means, when you use other services that allow you to be personally informed of certain offers, for example promotional emails 2012labo.fr. This information may include your name, address and telephone number, credit card information, the names, addresses and telephone numbers of the recipients of the products purchased, the people you mention in "I refer a friend" and the emails you have sent us.
Information from other sources
Some examples of information we receive from other sources: information received from our Facebook application , which we use to simplify account creation and to connect you with your friends. These interactions with Facebook are governed by the legal notice of this provider, and you will always be asked for your consent to the information that this provider communicates to us. Also up-to-date information on the order and delivery addresses of our carriers and other third parties that we use to update our databases, to optimize the fulfillment of your next orders and to be sure that we can reach you; and information from commercial intelligence agencies that we use to prevent or detect fraud and to be able to offer certain financial and banking services to certain customers.
Information you have access to
Some examples of information that you have easy access to on the 2012labo website .fr: up-to-date information about your recent orders, your personal information (including your name, e-mail address and password, your communication preferences), information about the account and the method of payment (including information about credit cards and account visits), your preferences about the information you wish to receive by email (including promotional emails, "Latest Products" emails) and personalized advice (including your order history).
Management of the site 2012labo.fr by the company: 2012lab'o France SARL – RCS of the head office : 881 802 029 00010 R.C.S Evreux - Management number 2020B00182
- Receiving phone calls +33 800 005 700
- Company headquarters: 2012lab'o France
- rue des Grands Prés (le Haras) - 27150 Bouchevilliers.
- Stock/Shipments of Parcels : Biopôle Clermont-Limagne 63360
Any Design and Production credit of the 2012lab'o Site reserved for :
Vitae Liber LYWE – 27150 Bouchevilliers. V 20220321